Sanitation is a serious subject in the era of COVID-19. New standards of cleanliness and disinfection are essential components of keeping the staff and customers safe in any business. Nowhere is this more important than in restaurants and hotels as customers cautiously return to a “new normal.” Additional cleaning standards need to be implemented, PPE […]

We’re excited to announce that we’ve authored a Commercial District Recovery Guide in partnership with the Local Initiatives Support Corporation (LISC) and with support from the U.S. Bank Foundation — click here to learn more and download.  Small businesses in communities nationwide are facing the risk of permanent closure — to help address these challenges, […]

Even as most of the country has shifted from stay-at-home to safer-at-home orders, for many of us, dining out and shopping remain unlikely experiences in the near term. As each state takes on a varied approach to reopening, our Research + Analysis team is keeping its pulse on reopening plans by closely tracking the changes […]

We’re excited to share with everyone our Hotel Survival Guide, a resource designed to help hotel operators deliver a safe, functioning, cash-flow positive hotel upon reopening. We’re in a time of profound uncertainty — but we believe the following contains crucial guidance that will help hotels reemerge as successfully as possible.   In the Hotel […]

Today, we’re launching our first-ever California trend report — a go-to guide for Californians during COVID-19, brought to you by Streetsense LA. In it, we cover all the ways Los Angelenos are hanging in during quarantine, between takeout and delivery innovations, snackable content, and more. Streetsense’s LA team lives and works at the intersection of […]

We’ve brought together our best thinking to help solve the current challenges facing the restaurant and hospitality business leveraging decades of work with global, national, and local industry icons. The toolkit contains capital management tactics, operational guidance to relaunch, and resources to help future-proof your restaurant. The length of the recovery from the COVID-19 pandemic […]

As we approach the sixth week of relative nation-wide lockdown, we’re moving from the reactive phase to the planning phase — COVID-19 has certainly upended our current day-to-day as a society, but how will it affect our industries in the long term? Last Friday, our managing director Jay Coldren spoke on a panel hosted by […]

In the last month alone the retail and restaurant industry has been flipped upside down. Many local small businesses, however, are standing ground and leveraging existing conditions as an opportunity to test new product offerings and services, and most importantly, give back to the communities in need. Here are some quick solutions culled from our […]

Airports are already experiencing a new normal when it comes to life post-COVID-19. With revenue from enplanements reaching historic lows, the need for airports to think and act strategically has never been greater. Because we’re still not able to comprehensively quantify the effect COVID-19 will have on the traveling public’s mindset, airports are struggling to […]

Place-based organizations focused on economic development such as Business Improvement Districts (BIDs) have long played an integral role in enhancing delivery of public services and providing other innovative, market-informed tools and services to local businesses within their defined service area boundaries. Now more than ever these organizations are engaged in problem-solving and tackling unprecedented business […]

During a time when the majority of the globe’s citizens are staying home, destination marketers find themselves wondering how to forge on with their day-to-day operations sans visitors. Despite near-empty hotels and airports, never have we collectively experienced a greater need for destination marketers to seize their natural leadership potential and gather their community to […]